BlackBerry Logger Instructions-IMEI & MEP Reader
1- Please make sure BlackBerry Drivers are already installed on your
PC.
3- Power your BlackBerry phone ON and connect it to the PC
4- Start Logger.exe and click on Read Info
5- You will see your IMEI and MEP Data displayed
6- Finally provide the resulting MEP & IMEI
in the order form.
I don't have the USB cable for my phone.
MAC version of the Berry Logger - IMEI & MEP Reader
1- Please make sure BlackBerry Drivers are already installed on your
PC.
If you never installed BB Desktop Manager or Drivers, please install the BB
Desktop Manager using the CD that came with your phone
3- Power your BlackBerry phone ON and connect it to the PC
4- Start BB-Logger and click on Read Info
5- You will see your IMEI and MEP Data displayed
6- Finally provide the resulting MEP & IMEI
in the order form.
Logger Trouble
Shoot
If the BB Logger is unable to read your phone info, make sure to do the
following:
1- BB Desktop Manager is NOT running. Desktop Manager icon must be shut
down next to the time on the bottom right corner of the screen
2- On your BB phone go to Options => Media Card/Memory Card and make
sure the following is set:
a. Media Card Support: off
b. Mass Storage Mode Support: off
c. Auto Enable Mass Storage: no
d. Save the settings and exit
3- Disable any password on the phone. To do so go to Options => Security
Options => General Settings => password off
4- If your keypad AUTO-LOCKS, please make sure to disable this option, go
to Options => Auto Lock => Disable
